FAQs
General Information
What is the Butterfly Shelter?
The Butterfly Shelter is an eco-friendly venue located in Canyelles, Spain, just 40 minutes from Barcelona. It offers a unique and sustainable environment for seminars, workshops, and retreats.
What makes the Butterfly Shelter eco-friendly?
Our ecolodge utilises aerothermal energy, rainwater harvesting, solar panels, and a green roof to minimise environmental impact. We also serve local and organic food.
Who can rent the Butterfly Shelter?
The Butterfly Shelter is available for businesses, organizations, and individuals looking to host seminars, workshops, retreats, and other events in a sustainable setting.
Bookings and Availability
How can I check the availability of the Butterfly Shelter?
You can check availability by visiting our website’s booking page or by contacting us directly via email or phone.
How do I make a reservation?
Reservations can be made online through our website or by contacting our booking team via our booking page, email or phone. A deposit of 15% is required to secure your booking.
What is your minimum stay requirement?
We require a minimum stay of one week during the high season and two days during the low season.
What is your cancellation policy?
Cancellations made more than 30 days in advance will receive a full refund.
Cancellations made within 30 days of the event will forfeit the deposit.
Please see our full cancellation policy on the booking page for more details.
Facilities and Services
What types of accommodations are available?
We offer a variety of accommodations, including our unique Celtic yurt, all designed to provide comfort while minimising environmental impact. Rooms with single beds and rooms with double beds are available.
What amenities are included with the rental?
Rentals include access to our meeting rooms, outdoor spaces, Wi-Fi, AV equipment, and catering services featuring local and organic food.
Do you offer any team-building activities or workshops?
We provide the space for you to organize a range of team-building activities and workshops focused on sustainability, wellness, and nature conservation, but we do not organize it. We may help you find local organisers to help you succeed in your task and provide you support in organising it. Please contact us for more details and to customise your event.
Handicap Accessibility
Is Butterfly Shelter accessible for individuals with disabilities?
Yes, Butterfly Shelter is committed to providing a welcoming and accessible environment for all guests. We have taken several measures to ensure accessibility throughout our facilities.
Are there accessible parking spaces available?
Yes, we have accessible parking spaces located close to the main entrance for easy access.
Are the pathways and common areas wheelchair accessible?
Yes, all main pathways and common areas at Butterfly Shelter are designed to be wheelchair accessible, with smooth surfaces where necessary. The Yurt is the only place that needs to be accessed with help from others.
Are the accommodations at Butterfly Shelter accessible?
Yes, Butterfly Shelter 1 and 2 have accessible rooms designed to accommodate guests with mobility impairments. These rooms include features lower light switches, and accessible bathrooms.
Sustainability
How do you ensure the sustainability of the venue?
We utilise renewable energy sources, such as solar panels, and eco-friendly technologies like aerothermia and rainwater harvesting. Additionally, we source food locally and organically to reduce our carbon footprint.
Can you provide more information on your eco-friendly practices?
Absolutely! We are committed to sustainable development and are happy to provide a detailed overview of our practices upon request. Please contact us for more information.
Payment and Animals
What payment options are available?
We accept various payment methods, including bank transfer, three-time payment facilities (upon arrival), credit card, PayPal, Stripe, and Transferwise.
Do you accept animals at the Butterfly Shelter?
Yes, we welcome animals. However, owners are responsible for any damages that may be caused by their pets during their stay.
Contact and Support
How can I contact the Butterfly Shelter for more information?
You can reach us via email at or by phone. We are also available through our website’s contact page.
Do you offer support for planning my event?
Yes it is possible, for extra fees, to have our team helping you plan and execute your event to ensure it aligns with your goals and our sustainability practices. Please contact us for personalised assistance.
If you have any other questions, please feel free to contact us. We look forward to hosting your sustainable event at the Butterfly Shelter!